What This Policy Covers and How It Applies
When you open an account on h5jili, we collect the information you provide during registration — your name, contact number, and e-wallet details linked to GCash, Maya, or InstaPay. We also record transactional data each time a deposit or withdrawal is processed through those payment rails,
-
1
so we can match funds to your account and resolve any discrepancy quickly. Device identifiers and session logs are captured automatically when you access the platform via mobile browser or app — this helps us detect unusual login patterns and keep your account secure. We do
-
2
not sell your personal information to third parties. Data shared with payment processors like GCash and Maya is limited strictly to what those processors need to complete your transaction. We retain account data for as long as your account remains active and for a period thereafter
-
3
as required by applicable law in jurisdictions where this platform operates. Access to this platform depends on local law and is available only where permitted. If you close your account, you may submit a written request to have non-mandatory records removed from our systems — see
-
4
the contact paths in the Support section below.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.